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<blockquote data-quote="gvee" data-source="post: 507133" data-attributes="member: 14750"><p>Just want to add an additional thank you to VWHeritage (esp Alex) for their customer service yesterday.</p><p>Rang up first thing to order some new shocks and for some advice. The chap who answered conceded and said he would get one of his bay window colleagues to give me a call back.</p><p></p><p>I was a little impatient (and shortly going in to a meeting at work) so decided to call back after about 40 minutes. Alex answered and has sorted me out with what I need [naturally I forgot to order one thing, but that can wait :lol: ].</p><p></p><p>10 minutes later my phone buzzed again and it was Alex, returning the message from earlier that morning!</p><p></p><p>I'm always a little sceptical when someone tells me they'll get someone to call me back but true to their word VWH did <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="gvee, post: 507133, member: 14750"] Just want to add an additional thank you to VWHeritage (esp Alex) for their customer service yesterday. Rang up first thing to order some new shocks and for some advice. The chap who answered conceded and said he would get one of his bay window colleagues to give me a call back. I was a little impatient (and shortly going in to a meeting at work) so decided to call back after about 40 minutes. Alex answered and has sorted me out with what I need [naturally I forgot to order one thing, but that can wait :lol: ]. 10 minutes later my phone buzzed again and it was Alex, returning the message from earlier that morning! I'm always a little sceptical when someone tells me they'll get someone to call me back but true to their word VWH did :) [/QUOTE]
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