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EarlyBay Forums
General Earlybay Chat
So should I be annoyed?
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<blockquote data-quote="KevH" data-source="post: 414777" data-attributes="member: 16451"><p>You are fully justified in your frustration. I'd be livid in your shoes. You had an agreed start date and you did all you could to enable that to be met. What, however, to be fair to your chappie, was the agreement beyond that?</p><p></p><p>Body shops are busy, and people both let them down and need urgent work doing, so they build in buffer time for contingencies. He may be in the middle of one such contingency. Did you have an agreed return date? And was anything agreed about the steps between the two? </p><p></p><p>The rust looks surface level hopefully and would occur whether covered in his workshop or not if, as it appears, it was dragged uncovered up the motorway in snow...that is the moment when the alarm bells would have rung. </p><p></p><p>Personally, I'd spend some time with him ironing out some exact dates and agreements and, if he could not agree, I'd pull the van at that point. Nice guy with a good reputation or not. And at that point I would name and shame, but not before.</p></blockquote><p></p>
[QUOTE="KevH, post: 414777, member: 16451"] You are fully justified in your frustration. I'd be livid in your shoes. You had an agreed start date and you did all you could to enable that to be met. What, however, to be fair to your chappie, was the agreement beyond that? Body shops are busy, and people both let them down and need urgent work doing, so they build in buffer time for contingencies. He may be in the middle of one such contingency. Did you have an agreed return date? And was anything agreed about the steps between the two? The rust looks surface level hopefully and would occur whether covered in his workshop or not if, as it appears, it was dragged uncovered up the motorway in snow...that is the moment when the alarm bells would have rung. Personally, I'd spend some time with him ironing out some exact dates and agreements and, if he could not agree, I'd pull the van at that point. Nice guy with a good reputation or not. And at that point I would name and shame, but not before. [/QUOTE]
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EarlyBay Forums
General Earlybay Chat
So should I be annoyed?
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