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EarlyBay Forums
General Earlybay Chat
Just Kampers - Steering wheel issues
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<blockquote data-quote="hamster" data-source="post: 312084" data-attributes="member: 17420"><p>moral issues aside, you are unlikely to be entitled to a replacement after a 2 year period of use (no matter how many times you have actually used it)</p><p></p><p>try speaking to a supervisor and see if they can offer a gesture of goodwill (try pushing for a discount on a new one, in my experience emphasising your disappointment with the product can sometimes get you somewhere!)</p><p></p><p>(this is 5 years of customer service experience talking, I was always happy to offer discounts to resolve customer complaints :lol: )</p></blockquote><p></p>
[QUOTE="hamster, post: 312084, member: 17420"] moral issues aside, you are unlikely to be entitled to a replacement after a 2 year period of use (no matter how many times you have actually used it) try speaking to a supervisor and see if they can offer a gesture of goodwill (try pushing for a discount on a new one, in my experience emphasising your disappointment with the product can sometimes get you somewhere!) (this is 5 years of customer service experience talking, I was always happy to offer discounts to resolve customer complaints :lol: ) [/QUOTE]
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EarlyBay Forums
General Earlybay Chat
Just Kampers - Steering wheel issues
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