well what an eventful day yesterday. after pointing out to the interior place that i will not be able to mount a rail and use the bed it all got a bit tense. i had told them previously that i wasnt going to be using the dormobile rail and that i would be sourcing a different rail. apparently, this was interpreted that i would not be using the dormobile rail and that i wouldnt be using a rail.
i phoned them up and was told that they didnt have enough time to remake an interior so my optins were to either engineer some kind of solution by moving the rail and trying to maintain the standard table height, or they were willing to "scrap" the interior and give me my money back. there was no compromise!!!! he said that he didnt have time to remake the taller unit again and the fact that it wasnt a matter of replacing the unit front it would have to be made from scratch. as i couldnt afford for them to stop i told them to continue with the interior while i thought up a solution. thats where there conversions on here yesterday started. after a big discussion with my dad i realised that even if i did engineer a solution for the rail, because the table had to be at the fixed height, it would be obstructing the drawer - meaning that i couldnt use the drawer without either collapsing the table of pushing it rearwards.
i came to the conclusion that i had 2 options:
1) ask them to remove the taller part of the main unit (its made in two and screwed togethr) i would pay for everything else and then i would get the taller part made again and painted all in one.
2) collect the bus without any interior and accept the loss of shipping the bus down to interior place and home (£400)
so i phoned them back and asked the feasibility of option one, when the guy told me that it wasnt worht him doing that cos he'd be left with the tal unit that he couldnt sell, whereas if i left the whole interior he had an perfectly "operational interior" that he could sell. cutting a long story short, i made the point that i was trying to work out a solution and he toldme to just come down and collect my bus without the interior!!! quite shocked at the guys attitude of not wanting to try and find a solution to the problem we had i told him to stop work on the bus and i would organise collection of my bus with a full refund.
by that time i was a little stressed. with the total spend on this bus probably being in excess of 20k i was not willing to mae a compromise on the interior. i left work and delibrately put my phone on silent in case they phoned me back.
when i got home 45mins later i had an answer ohone message from the woman who is usually front of house, saying the guy has gone back to the workshop to try and find a solution cos he doesnt like people thinking he's failed and they have never had a bus leave wihtout an interior etc etc etc.......
long story short he was apparently working late last night and this weekend and remaking the main unit with a slightly smaller drawer above the fridge. due to the components of the cooker within the cupboard and the manufactuer's installation spec with clearances etc. the external drawer height is goig to be reduced from 140mm to about 120mm
all in all i wasnt too impressed with the guy's original attitude, but glad that we have come to a conclusion and have a way forward.
NaFe
PS EDIT: i am not in any way putting 100% blame on the interior place for the mistake as i did say i was not fitting the rail and that i was fitting another rail - i would have had to because of the bed. i was just completely shocked by the initial reaction of like it or lump it lol we've got it all sorted now though and are moving forward