Roadside assistance

[Dashmobile]

Not that my new camper will ever break down of course..... but who’s the best? AA, RAC or GREENFLAG?


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[Davydomes]

Well, unfortunately for us our bus packed in at Junction 12 on the M6 on our way back from VW Action. All 3 of us in the bus were AA members. The most difficult part was getting the phone call answered. Was about 15 mins in a call queue and then when Rob (Vinvan) eventually got through he had to explain about 5 times our location. It sounded like an overseas call centre! We gave all the possible information including the ID number for the Slip Road we were on. After all that the trailer sent to pick us up was told between junctions 9 & 10. After that everything went well. We got transported along with our trailer to Keel Services and the AA chap found the fault. A faulty connection on the coil . Fitted new spade end and we were off. Apart from the initial call we were happy with the service from AA and the people who turned up were friendly and helpful.

 

[VeeDubMan]

I used the app last week (09:00 bank holiday Monday) to report a breakdown. Does the location for you. Initial AA man was there within 25 mins, but then had to get a pickup to take us back home which arrived about 1.5 hours later. Brilliant service!

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[montypsx]

Check your bank. I get mine as part of my banking with nationwide and I've used them 3 times and they were brill every time. It covers you in any type of vehicle you are in as a driver or a passenger.

 

[ozziedog]

I think they all take it in turns to be rubbish. And they all take it in turns to be great. :mrgreen:
If you break down on a busy weekend such as a bank holiday in the summer when they are under pressure, then you could be waiting a long time to get your big yellow taxi ride home. But if on the other hand, you are one of a few to break down, then they’ll all be brill and at your beck and call in ten to twenty minutes :mrgreen:
If you let them know that you’re in a safe place like a nice cosy car park, then you’ll get pushed to the back of the queue repeatedly until they’ve nothing left to do then they’ll come and get you :shock: ask me how I know :roll: If however you let them know that you’re broken down on a nasty bend, plus there are children in the vehicle, and a lady plus some elderly folks, then you will be picked up as quickly as earthly possible
I waited for several hours one time, possibly six or more as my memory is wrinkled nowadays, I was eventually picked up by an independent. He had been twiddling his thumbs virtually all afternoon and evening, waiting for the big three to become completely swamped and then they’d pass the work over to them to help. He asked why I even bothered with the big three, because we all know it’s just an insurance policy and they all make big bucks from it. I might consider not renewing next time, and ‘’’IF’’’ I break down, just google an independent breakdown truck and just get home quick quick quick :mrgreen: Over the years, I’m guessing that I’d be quids in if I’d done this, and I reckon the couple of times that I did need a breakdown truck, I wouldn’t have been waiting for half my life for the big yellow taxi. If you have cover with one of the biggies and it’s free of charge with something else, then that’d be different maybe :mrgreen:

Ozziedog,,,,,,,,, we don’t break down,, do we ??? :mrgreen:

 

[Lee C]

I’m with AutoAid £50 a year personal cover for me Mrs is free, unlimited call outs , any age of vehicle!
Luckily I’ve not had call to use them !!!

 

[KateLovesPurple]

I’m with AutoAid £50 a year personal cover for me Mrs is free, unlimited call outs , any age of vehicle!
Luckily I’ve not had call to use them !!!

My daughter has just signed up with them too. Dirt cheap but a really good reputation.

The only reason she is with them now is she doesn't live at home here anymore. Previous to that we had a family policy with GEM. 3 drivers on their Recovery Reclaim policy. Again, dirt cheap and definitely good. Both my son and my daughter used them once and both times they were there in good time and sorted them out with no hassle. Like AutoAid, they use local independants.

 

[Tofufi]

We're with GEM, household/family policy.

Not had to call out a breakdown truck in over 10 years, despite doing 15,000+ miles a year in cars all older than 1990. So I can't comment on their service.

That said, I've towed a few friends home lately. Maybe I should start to charge :lol:

 

[mike202]

I only need breakdown cover for the campervan, as my daily is covered separately. I pay £90 to Adrian Flux together with the insurance premium for fire theft etc. The breakdown cover is for all Europe so going on holiday abroad is no problem. I haven't had to use it but I don't think it's too bad, and obviously gives peace of mind should something go wrong.

I was with the AA a few years ago and did call them out once, and the guy was helpful and got the engine going again. (Difficulty starting when hot, engine had cooled a bit when he arrived!)

I only changed from the AA because my daily driver is covered with a separate insurance and it was then not worth the price of cover, which was for me in any vehicle.