wolfsburgvw
Well-known member
I feel i have a duty to warn like mined vw enthusiasts about a product i recently bought.we specialise in restoring vw campers to a high standard,we dont cut corners and are prepared to spend more to have the right product.i recently bought a westfalia roof canopy from a new company,i saw them at vanfest and the product looked very good.i paid over 300 pounds for an early bay roof canvas for a future restoration,on completing the van and being ready to fit the canopy to exact westfalia standards i found that the canopy was over three inches short in the length,i had to basicly make some packers at one end of the roof to allow the canopy to fit,this took a full day of extra work to make it fit,i had no choice but to fit it this way as the van was due to go out on a family holiday with the owner.even fitting it this way was not realy great as it was like a drum it was so tight,on speacking to the company and sending emails with pics and measurments they did eventualy send somone to take a look,he came and basicly had only ever fitted one canvas so was no expert,he left after staring at the canvas for an hour,i never heard anything back,no phone calls no emails nothing,today i get through on the phone and was basicly told its tuff titty they are not prepared to make me a canopy that would fit my van.nor give a refund as i had fitted this one and what could they do with it if i sent it back.dont get me wrong the canopys look superb but do not fit as they should,i have fitted dozens of these from loads of suppliers over the last 25 years and never had this,the most anoying thing is the customer service shocking,im not going to put the companys name on a public forum but if you are going to buy a canopy please be carfull,if you send me a pm or cal me i will do my best to help make sure you dont also get ripped off. rant over enjoy your vans everyone .regards.