Dave from Spirit used to be amazing and cheap too. I had my bus re-upholstered at it cost £500 including new foam. He did a Bra for me for £80 in plain black vinyl.
I did have a bit of a spat with him once when I asked for a receipt when I left my Bar door seat with him. He was really offended and told me he wasn't willing to do it. When i explained that it was a safety clause in case of a fire etc at his premises and proof that he had it there he chilled a little.
I think work just went through the roof and he became VAT registered.
Shame he is treating good people like this as his work was amazing when he did mine.
There is no need to give bad service, if it won't be ready for 2 months at least hold your hands up and tell the customer before they order.